Frequently Asked Questions
How long should I burn my candle for the first burn?
On the first burn, light your candle for about 2-4 hours or until your candle has melted evenly. This will ensure a consistent slow burn throughout the life span of your candle.
What are your candles made out of?
Our candles are made with 100% soy wax harvested from soy beans.
What kind of fragrance oils do you use?
We use clean fragrance oils that are free from Phthalates, including but not limited to BBP, DEHP, DBP, and DEP (Phthalates are esters of Phthalic acid and are used to dissolve raw materials when making fragrance oils. They have been used for decades in a myriad of pharmaceuticals, household, and industrial products.)
How long does your reed diffuser last?
Our reed diffusers last about 4-6 months with proper use.
Do I need to use all the reed diffuser sticks at once?
Depends. If you'd like a stronger smell in your space then yes. If you would like it lighter, then remove some sticks. We recommend using all sticks provided in your package to get the best experience.
Your products have bible scriptures on them - is it only for Christians?
NO! Our products are for EVERYONE! Especially those who care about the safety of their home. The scriptures are our signature on each product simply to remind you of the promises of God
Can I use your products for my event?
Yes! We are happy to make custom items for you for your event or as gifts for your employees/mentors/friends. Simply send us an email at hello@rayoluxe.com for bulk or custom orders.
Where is your store located?
Our store is currently located at Wellstocked Mall, 1 Hakeem Dickson Road, Lekki Phase 1. Lagos, Nigeria.